Report: #476672

Complaint Review: BEST BUY - Minneapolis Minnesota

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Ripoff Report is Xcentric Ventures

Submitted: Wed, August 05, 2009
Updated: Sat, December 26, 2009
Reported By: — GREENVILLE South Carolina

Author Confirmed

Why?

BEST BUY WWW.BESTBUY.COM Minneapolis, Minnesota U.S.A.

Phone: 888-237-8289
Web:
Category: Sales People

BEST BUY BEST BUY PROTECTION PLAN Minneapolis Minnesota

*Author of original report: $200 refund

*Consumer Comment: COnfused

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As usual, anything that you buy from Best buy, they try their best to sell their protection plan and say everything under the sun is covered.
Now when you take the total protection plan who will decide the degree of accidental damage...

Now, I purchased my Macbook and protection plan for $2300...
I damaged my laptop due to some mishandling....
When I went up to them, they sent it to service, I was told that laptop was submerged in water....

Now, what to do...
not a penny from $2300 is covered...

all i could say is it was WORST BUY

Sriram
GREENVILLE, South Carolina
U.S.A.

This report was posted on Ripoff Report on 08/05/2009 11:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/best-buy/minneapolis-minnesota-55440/best-buy-best-buy-protection-plan-minneapolis-minnesota-476672. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

1Author

1Consumer

0Employee/Owner

#2 Author of original report

$200 refund

AUTHOR: RSIYER07@GMAIL.COM - (U.S.A.)

SUBMITTED: Saturday, December 26, 2009

POSTED: Saturday, December 26, 2009

I got $200 refund on the item I reported.

Laura called me from customer service and gave me a service gesture of $200 on any laptop I purchase.

However, my loss was big but we hardly inquire or read the terms of such contract.

Every protection plan has limitations.

We must go through it.

Respond to this report!

#1 Consumer Comment

COnfused

AUTHOR: Ashley - (U.S.A.)

SUBMITTED: Wednesday, August 05, 2009

POSTED: Wednesday, August 05, 2009

So, you dropped your laptop in to something that got it wet and they won't replace it now?

I'm pretty sure customer error like this is not the intent of accident insurance.

Read your policy, I'm sure it stated this.

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