Complaint Review: Best Buy - Paramus New Jersey
- Best Buy Garden State Plaza Route 17 S Paramus, New Jersey U.S.A.
- Phone: 201-556-1321
- Web:
- Category: Audio & Electronic Retail Stores
Best Buy (Garden State Plaza) They took back the product and didn't give me a refund, and now they act like I was never there. Paramus New Jersey
*Consumer Suggestion: Dispute
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I went to the Best Buy at Garden State Plaza, to return three items, one of the items was a home theater in a box, that cost 499.99. The girl at the customer service took back the item and instead returned the Home Theater setup. Which leaves me out of 499.99. I failed to realize what had happened right away, and it took me 11 days to notice it on my credit card statement. As soon as I realized I went to the store, and said that I wasn't refunded the money, they accused me of trying to steal money from the store.
The manager that I spoke to said that he would make sure that I wouldn't get my money back, and claimed that they weren't over one or under in the inventory count, which I can't verify. I asked him to please check the tape as to prove what I am saying is true, and he said no one can make him check the tape, and if he does it will be when he wants.
Jimmy
Teaneck, New Jersey
U.S.A.
This report was posted on Ripoff Report on 01/21/2008 01:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/best-buy/paramus-new-jersey-07652/best-buy-garden-state-plaza-they-took-back-the-product-and-didnt-give-me-a-refund-and-301952. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Consumer Suggestion
Dispute
AUTHOR: Jamie - (U.S.A.)
SUBMITTED: Monday, January 21, 2008
Dispute the charge with your credit card company. I would also go up the chain and contact Best Buy's corporate office.
Advertisers above have met our
strict standards for business conduct.