Complaint Review: Best Buy - Tucson Arizona
- Best Buy #198 Broadway Tucson, Arizona United States of America
- Phone:
- Web: bestbuy.com
- Category: Cellular Phone Companies
Best Buy Mis reprented Item that said it was on sale but not available to me specifically Tucson, Arizona
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I went into to Best Buy to upgrade my phone. Two years had passed and I wanted a more simplified phone. My carrier is Verizon. I found the phone I wanted and it was priced at 39.99 for upgrades. I was set to buy it when I was told they could not sell it to me because there was something about my account that would not allow it. They were not specific. I called Verizon and told that there was absolutely not problem with my account. Thus reassured I asked them to try again. No luck. I asked for a manager. He changed the story and said that it was Best Buy that would not allow my purchase. He gave no reason why, just said it was managements decision to not allow this purchase. Finally he said they would sell me the phone for 299.00.
Mis-advertizsing and illegal advertising.
I went over to Verizon and bought the phone. No problems.
What was that all about?
Never will shop Best Buy again.
This report was posted on Ripoff Report on 11/28/2012 08:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/best-buy/tucson-arizona-85711/best-buy-mis-reprented-item-that-said-it-was-on-sale-but-not-available-to-me-specifically-975289. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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