Complaint Review: Best Western Kissimmee Inn - Kissimmee Florida
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- Author Confirmed
- Best Western Kissimmee Inn 5196 W. Irlo Bronson Hwy. Kissimmee, Florida U.S.A.
- Phone: 407-787-3555
- Web:
- Category: Hotel
Best Western Kissimmee Inn Would not honor reservations, tried to rent me an un-rentable room Kissimmee Florida
*Author of original report: update
*Author of original report: update
*Author of original report: update
*Author of original report: update
* : Refund Issued
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I had a reservation with the named establishment for a king sized bed for 3 days and 2 nights. When I checked in on the first date of my vacation, I was given a room with 2 queen sized beds, with no working lights. I was told that someone messed up my reservation, and they therefore could not rent me a room with a king sized bed. Regarding the lighting, they said I could wait until the following day (after I would have stayed one night in a room with no lights) and then they would have someone fix the lighting. The hotel was unwilling to do anything for me to make this better. The worst service I have ever received at a hotel in my life.
Nyy1823
Coral Springs, Florida
U.S.A.
This report was posted on Ripoff Report on 05/05/2009 08:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/best-western-kissimmee-inn/kissimmee-florida-34746/best-western-kissimmee-inn-would-not-honor-reservations-tried-to-rent-me-an-un-rentable-r-449089. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#5
Refund Issued
AUTHOR: Nyy1823 - (U.S.A.)
SUBMITTED: Friday, September 04, 2009
I was issued a refund from Best Western Corporate 2 months later. The hotel itself was unwilling to do anything about the situation. I will never stay at that specific hotel again, however, Best Western itself retained me as a customer.
#4 Author of original report
update
AUTHOR: Nyy1823 - (U.S.A.)
SUBMITTED: Tuesday, May 05, 2009
I left out the fact that they charged me the full price for one evening for the rental of the room, despite the situation at hand, and the fact that I ended up checking out about 30 minutes after I had checked in.
#3 Author of original report
update
AUTHOR: Nyy1823 - (U.S.A.)
SUBMITTED: Tuesday, May 05, 2009
I left out the fact that they charged me the full price for one evening for the rental of the room, despite the situation at hand, and the fact that I ended up checking out about 30 minutes after I had checked in.
#2 Author of original report
update
AUTHOR: Nyy1823 - (U.S.A.)
SUBMITTED: Tuesday, May 05, 2009
I left out the fact that they charged me the full price for one evening for the rental of the room, despite the situation at hand, and the fact that I ended up checking out about 30 minutes after I had checked in.
#1 Author of original report
update
AUTHOR: Nyy1823 - (U.S.A.)
SUBMITTED: Tuesday, May 05, 2009
I left out the fact that they charged me the full price for one evening for the rental of the room, despite the situation at hand, and the fact that I ended up checking out about 30 minutes after I had checked in.
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