REVIEW UPDATE: November 19, 2018: Beyond Breakeven remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Beyond Breakeven is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.

To date, Beyond Breakeven has made good faith efforts to resolve all complaints reported on Ripoff Report. Based on our experience, the member business has proven to be among the top members of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business™.

Over time and since becoming a member, Beyond Breakeven has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Beyond Breakeven remains committed to improving customer satisfaction.

Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.

Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!

*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at editor@ripoffreport.com.

Ripoff Report Verified™ REVIEW

EDitor's UPDATE: Positive rating and recognition has been given to Beyond Breakeven for its full commitment to quality customer service.

Ripoff Report's discussions with Beyond Breakeven, Inc. have uncovered an ongoing dedication by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any concerns. Beyond Breakeven, Inc. listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.

Beyond Breakeven, Inc.'s Pres./CEO, Mr. Ed Keels, has stated that it is the company's goal and commitment to always over delivering that has resulted in a more than 99% customer satisfaction rating. In the very, very rare event when a client expresses disappointment in service or project deliverables, the company policy is to address the client's concerns quickly and completely. Mr. Keels believes this is why much of the company's business comes from referrals of existing and past clients.

One of the things the Ripoff Report learned in the course of its review is that typical client feedback reads, "The only reason we are in business today is because of the help and funding provided by Beyond Breakeven, Inc. and Ed Keels".


Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..



The information provided in this report below is based on comments made by Ed Keels during an onsite inspection held by a third party verification company with no biases towards Beyond Breakeven.

Beyond Breakeven, Inc provides the crucial service of assisting people with buying or starting a business. CEO, Ed Keels expressed that a study was conducted by Office Depot several years ago that stated 40% of people want to start their own business but didn't know where to get the money. Additionally, the survey stated that most people don't know where to begin when it comes to starting a business, "so we take care of both of those issues and then some." Mr. Keels went on to state, "we put people in business without having to put a dime of their own money into the project, and without having to pay forty grand for professional services. We do it all for $5,900. That puts it in the reach for most people."

Leads for Beyond Breakeven are primarily obtained through referrals and organic Internet searches. Beyond Breakeven works very closely with potential clients to ensure that they will be an appropriate match for their services. This includes conducting a brief interview with each potential client. Mr. Keels stated the following in regards to their sales and services process, "we scale our work to our staff availability. We typically only except 10 clients a month. Anything more than that and...customer service may falter or we don't deliver at the level that we intend to. So we won't take a project if we're over committed." Additionally Mr. Keels stated, "we put everything we do in writing. We do not ask them for a commitment over the phone. We are not a pushy sales agency. After we have a conversation and everything feels good we give them a contract, and we say 'okay today is Friday. You have until next Thursday at the close of business to think about it, pray about it, ask your spouse about it, do your research and see if we are the company for you.'"



CUSTOMER CARE & COMPLAINT RESOLUTION – BEYOND BREAKEVEN

During the onsite interview Mr. Keels was asked to describe a situation where a client was not satisfied with the level of service or product they received. Mr. Keels stated, "come August will be in business 14 years, and I can count on one hand the number of complaints." He did express that a complaint was made for a partial payment or a partial refund rather, "we had a program that is a step above our normal $5900 it is an extra $2000 for in analysis program. Where you can analyze the loss profitability of a business and it gives you an analysis on how to fix that. It's $2000 you get your money back hundreds of times over if you use it! The guy decided it wasn't what he was looking for and he complained rather than calling us and asking for a refund he complaint directly to the BBB that complaint is two years and 10 months old. That was the last legitimate complaint that we have had and we gave him a refund."

When asked to comment on the complaints posted on Ripoff Report's website Mr. Keel stated expressed that all complaints were false. He went on to state the following about one of the complaints, "she read the notes of the first guy and just re-iterated them as if they were her own thoughts if she check that stuff out...she has now committed libel, we know who she is because she went around and posted on a whole bunch of other sites. She has since taken every one of those down and recanted because we have put her own notice that the stuff that she has put out there are absolute lies fabricated lies." To further assure future clients Beyond Breakeven has an A+ rating with the Better Business Bureau.

Beyond Breakeven is proud to be a part of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program. Mr. Keels stated the following, "our hope is that this method it will allow us to shine some truth of and the lack of validity of those reports."



BEYOND BREAKEVEN - STATEMENTS FROM THE CEO – ED KEELS

" Most people that try to start or buy a business become discouraged very quickly when faced with the amount of money needed to get their deal done. They have to first come up with 20% or more of the loan amount in personal funds for the down payment. That in and of itself kills most deals. Then they are surprised to learn that they will have to put in tens of thousands of dollars more for agreements, contracts, forensic accounting, valuations, loan packagers, etc. At Beyond Breakeven, Inc. we do all of those expensive professional services in-house and without the high cost, and we utilize funding methods that eliminate the need for down payments having to come from the wannabe business owner.

By eliminating these costs, we put starting or buying a business within the reach of people who could not get there without our help. That is the heart of the company and a mission and work of which we are very proud.

Beyond Breakeven, Inc.'s team is on a mission to help people get into business cost effectively and prepared to run their businesses profitably. Beyond Breakeven, Inc. takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this, ""I learned so much through the program and coaching. I didn't realize how much I didn't know and could never have done this without the help of your company and Ed Keels. Thank you."

Ripoff Report was pleased to learn that Beyond Breakeven, Inc.'s past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.



STATED IMPROVEMENTS FROM BEYOND BREAKEVEN

Beyond Breakeven, Inc. recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, Beyond Breakeven, Inc. has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.

In summary, after our review, which included discussions with Ed Keels, Pres./CEO, Ripoff Report is convinced that Beyond Breakeven, Inc. is committed to quality delivery of services resulting in total client satisfaction.





How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of.. they have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that Beyond Breakeven meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24 hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.

As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.

NOW TO THE ORIGINAL REPORT THAT WAS FILED

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