BIG Textbooks BEWARE! Gainesville, Florida

This is a typical 'christian' reply.  She does not admit that what she did is wrong but decided that god told her to forgive the bookseller.

She was dead wrong, she knows it and is too arrogant to admit it so she decided to bring in this ridiculous religious defense.

Will god forgive you for lying and trying to scam the bookseller?

Absurd and pathetic!

I was upset because I felt wronged, then I realized that far, far worse was done to Jesus Christ and he never attempted to get even or felt the need to let the world know who had wronged him.  As a Christian, I am called on to be loving and forgiving, I forgot that for a while, and allowed pride to get the better of me.  Thankfully, God reminded me.  The glory be to God!

Here is an email I received yesterday (9/20/10) from the customer who originally posted regarding this situation.

9/17/10 - I just went and got the book today, and what an unpleasant surprise to find this business owner is trying to pass off a used book as the one I ordered! This is a softcover book in okay condition, not excellent condition, and he charged me $90.02 for it!! This book is selling for $50.00 NEW on Amazon.

I got ripped off in a big way.

Wow, I hope no one ever offers me this type of "kindness and compassion" again, I can not afford it. And I took advantage of him????? This guy is a straight-up hustler!

Unfortunately, this is an example of a customer trying to abuse the system and is angry because they were unsuccessful. I placed a special order for this customer per her request. She was informed that it is our policy to require prepayment for special orders. The customer informed me of the tough financial situation she was in and conveyed to me how badly she needed the book. Giving the customer the benefit of the doubt, I placed the order and allowed her to provide a postdated check with the understanding that there would be no refunds allowed since I cannot return the book from the vendor I was ordering from. She agreed to the conditions and thanked me for making this exception for her. I told her that the book would be delivered approximately 1 week from the ship date. She ordered the book on July 2 which was a Friday at 4pm right before closing. The book shipped out on Monday July 5 and arrived July 12 (exactly 1 week from the ship date as quoted) Once I received the order, I tried to contact the customer 6 different times (I have documentation to prove it) and the customer never returned my calls or tried to contact me in anyway. In addition, the check the customer had written me was no good. I was not able to collect on the check until September 11. The following day is when the customer decided to contact me for the first time demanding a refund. I offered multiple solutions to the customer (including the book I ordered for her that I still have in stock).

Its very unfortunate that people try to take advantage of the kindness and compassion of others for their own benefit.

Please contact us if you have any questions or concerns.