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Ripoff Report | Big Time Bats Review - Nationwide - Big time bats hampster
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Report: #1295731

Complaint Review: Big Time Bats - Nationwide

  • Submitted:
  • Updated:
  • Reported By: chris387 — Georgia USA
  • Author Not Confirmed What's this?
  • Why?
  • Big Time Bats Nationwide USA

Big Time Bats Hampster industries Made purchase never received and refusal to contact me Nationwide

*UPDATE Employee: 11/16/2015 Purchaser

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I purchased from Big Time Bats/ Hampster Industries 11/16/2015 and have not received my purchase yet. They do not have a customer service phone number just an email that you should hear back in 24 hours. I have done that and spoke to the sales hotline and told them the issue they have place  escalated request. I am yet to be contacted from the company.

I wonder if this company is a ponsey scheme or a real company very disappointed and will take legal actions if not radicated soon.

This report was posted on Ripoff Report on 03/24/2016 05:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/big-time-bats/nationwide/big-time-bats-hampster-industries-made-purchase-never-received-and-refusal-to-contact-me-1295731. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

11/16/2015 Purchaser

AUTHOR: Hampster Industries - (USA)

POSTED: Monday, March 28, 2016

The 11/16/2015 Purchaser was shipped within our alloted timeframe as disclosed at the time of purchase.  His product was returned to us due to an invalid address that the customer submitted during order entry.  We reached out to the customer mutiple times for his correct address without receiving a response.  Customer finally reached out to us in March inquiring on his purchase.  At that point, his product was resent with the corrected address and his transaction was completed.

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