Complaint Review: bikesonline.com - Petaluma California
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- Author Confirmed
- bikesonline.com 1450 Technology Lane, Suite 100 Petaluma, California United States
- Phone: 1-(650)-272-3778
- Web: www.bikesonline.com
- Category: Tricycle/Bicycle Sales Ripoff
bikesonline.com Bikes Online Polygon Polygon Bikes Polygon Siskiu Hidden fees with their fake 14-day "Free" Return policy Petaluma California
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1: Bike took 3 months to arrive with no updates throughout the process
2: Bike came in the INCORRECT size
3: Bike was only taken out for inspection and was repackaged exactly the same way it came after discovering the bike was labeled with the incorrect size.
4: BikesOnline receives the bike and charges me $65 for damages due to "improper" packaging. The bike was packaged exactly how it came.
5: BikesOnline refuses to honor their "Free 14-day Returns" policy.
Avoid BikesOnline at all costs. The frame for their Polygon bikes are very subpar and this company should be avoided at all costs. The whole process was, and continues to be, a nightmare!
This report was posted on Ripoff Report on 02/24/2021 09:24 AM and is a permanent record located here: https://www.ripoffreport.com/report/bikesonlinedotcom/petaluma-california-bikes-1505454. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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