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Report: #1401146

Complaint Review: BIODERM RX - Internet

  • Submitted:
  • Updated:
  • Reported By: Wendy Bowyer — Brampton Ohio Canada
  • Author Not Confirmed What's this?
  • Why?
  • BIODERM RX Internet USA

BIODERM RX Eye RenewBioDern When ordering a free trial, they took my credit card information and invoiced me without authorization. Internet

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3 weeks ago, I ordered a "free" sample from BioDern on the internet.  When ordering the free sample, the internet took me through a series of screens attempting to sell me additional products.  I did not sign up for any additional products and because I could not exit the loop of questions, I decided that it was best to just exit this internet site.  Unfortunately, I gave them my debit visa information before I exited and they billed me for products that I had not aurhotized.

I expected no samples to come to my home and no charges.  I did receive A package from BioDermRX.  3 weeks later, I have additional charges over (one for Bio Dern $113.16 CAD and another one for Eye Renew $86.32 CAD).  In no way did I authorize any additional charges and there was no warning that if the free samples were not returned that there would be new charges.

From my point of view, this product is no better than vasiline (which actually works better for me).  Try preparation H because it has the similar effect as the eye cream. 

It is unfortunate that this company believes that this type of business is okay.  It is not. 

Tonight I wrote the company to demand funds back.  We will see if they send the funds back.  If not, I'm entering more scam alert information across the internet so others are not ripped off.    I have moved money out of that account such that this poor excuse for a company cannot access any more funds.  I can take the loss, however, it is the fund that I use for feeding stray cats so essentially their poor business practice has extended to affecting feeding of animals.  Sucks eh?

Unfortunately I had a lapse of judgement thinking that trust was still a concept in business. 

I'm from Canada (your drop down doesn't have the provinces so I picked Ohio rather than Ontario).

This report was posted on Ripoff Report on 09/19/2017 04:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bioderm-rx/internet/bioderm-rx-eye-renewbiodern-when-ordering-a-free-trial-they-took-my-credit-card-informat-1401146. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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