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Ripoff Report | BizRate.com Review - Nationwide - Bizrate ripoff
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Report: #13171

Complaint Review: BizRate.com - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Fairborn OH
  • Author Not Confirmed What's this?
  • Why?
  • BizRate.com Nationwide U.S.A.

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We've all seen the BizRate pop-ups - fill out this questionaire regarding your internet purchase, help us keep the internet safe, blah, blah, blah. Is BizRate really interested in internet integrity? Apparently not when it affects their own bottom line. As a "reward" for filling out their questionaire, they offer free two-month magazine subscriptions through, you guessed it, NSS Magazines! Just search NSS on this site and see how many people have been ripped-off. When I informed Melissa at BizRate.com Consumer Relations how they were setting people up for exploitation by NSS Magazines, her reply was, "Thank you for your comments about BizRate.com."

David
Fairborn, Ohio

This report was posted on Ripoff Report on 02/03/2002 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bizratecom/nationwide/bizrate-rip-off-13171. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 Consumer Comment

$2 Magazine Subscriptions

AUTHOR: Israel - (U.S.A.)

POSTED: Monday, December 09, 2002

I have subscribed to a few of these offers over the years and have had no problems getting the deal I was offered. At the end of the first year they do try to renew the subscription at a higher rate than one would pay the magazine directly - but they always send a card offering you the option to cancel - so there's no problem if you simply follow the directions on how to cancel your subscription. There's no rip off - only consumers who don't pay attention. Just make sure you read the agreements that are usually posted with the offer. Caviat Emptor!

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#1 UPDATE Employee

BizRate Response

AUTHOR: Ethan - ()

POSTED: Thursday, May 30, 2002

I apologize to David that his concerns were not addressed directly by our customer service representative Melissa. Due to the enormous volume of comments we receive, we don't always send a personalized response. However, all comments are logged and reviewed by the appropriate department.

BizRate is very interested in helping to keep the Internet a safe place to shop. Our ratings and methodology are the most rigorous in the industry. In fact, next week we will be launching a new and improved ratings guide which will allow users to rate merchants and post their comments directly on our site.

Regarding the magazine promotion, we continually test different promotions to insure that we have the best one to offer the consumers that take the time and effort to take our survey. Our aim is to reward everyone and we look for promotions that are a good value and are not available to the general public. The offer of a full year magazine subscription for only $2.00 has generated tremendous positive feedback (it's at the least 80% below the lowest discounted magazine subscription rates).

In case that a consumer has a problem with their magazine order, we provide contact information to NSS magazines, the fulfillment house for this promotion. In addition, we will assist any consumer that encounters a problem that cannot be resolved by NSS.

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