Blockbuster Express double charged for a rental Blockbuster Express double charged for a rental Milpitas, California

On 10 September 2010, I rent a movie at Block Buster Express Kiosk at Safeway Store address 555 E Calaveras Blvd, Milpitas, California . I returned the movie about 6.55 PM before 9PM dateline . The machine charged me again for another night (late fee) .

I called the Blockbuster 1877-300-2128 and they said sorry about the double charges and gave me a coupon for next time rental and they said they will send a technician to fix the Kiosk problem .  On 19 September 2010, I use my coupon for a movie, this time I brought the movie back at 5 PM, the machine charge me $1.09 for late fee . The coupon they gave me is worth nothing . I called the customer service again and tell them the problem, At first, I think something wrong with the software and so I asked them to fix the machines . They told me that they will reverse the charge but they never do it . After I read so many complaints about the Block Buster Kiosks will charge you twice at different locations in U.S , I know they do it on purpose .

The Block Buster Express Kiosks at Safeway store 555 E Calaveras, Milpitas will charge you twice for every movie you rent, no matter how soon you return . So many people have been ripped off by Block Buster Express at the above location . I suggest people should go to Red-Box until Block Buster fix their machines .