Complaint Review: BLOCKBUSTEREXPRESS - Fontana California
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- Author Not Confirmed
- BLOCKBUSTEREXPRESS Randle Ave & Sierra Ave Fontana, California United States of America
- Phone:
- Web:
- Category: Video Stores
BLOCKBUSTEREXPRESS Kiosk 14057 They charged me twice for 2 videos that were scratched. I accidently swiped card twice. they said I charged one time on the internet but I was at the 99 cents store the whole time. I was standing at t Fontana, California
*Consumer Comment: Swiped card twice
*Consumer Comment: Talk to
Show customers why they should trust your business over your competitors...
I went to the Blockbuster Express Kiosk 14057 in Fontana, Ca 99 cents store.
I rented two videos there. I used a mastercard and I had trouble renting the
scratched videos. so I swiped my card twice. I was charged $4.30 on 8/4/2011. I
checked online my credit card and on 8/5/11 the charge for $4.30 was posted.
I checked again and there was another charge of $4.30 for same two videos.I
would never checkout same videos that are scratched. I was not online when
I made purchase I was standing in the store. I want credit of $4.30 send back
to orchard bank crdit card and I will forget the whole matter. thank you
This report was posted on Ripoff Report on 08/06/2011 10:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/blockbusterexpress/fontana-california-92335/blockbusterexpress-kiosk-14057-they-charged-me-twice-for-2-videos-that-were-scratched-i-a-761758. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
Swiped card twice
AUTHOR: Dave - (USA)
SUBMITTED: Sunday, August 07, 2011
Blockbuster did not charge you twice for no reason. You were charged twice because you swiped your card twice creating two separate transactions.
I checked the blockbuster web site and there is a 800 customer service number 877-300-2128. I would give them a call.
I would think they would be able to access records that show you only rented 2 DVDs not 4.
#1 Consumer Comment
Talk to
AUTHOR: mr rik - (USA)
SUBMITTED: Saturday, August 06, 2011
your credit card.
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