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Report: #1271242

Complaint Review: bluesnap.com and WhiteSmoke - Internet

  • Submitted:
  • Updated:
  • Reported By: shirley — Fenton Michigan USA
  • Author Confirmed What's this?
  • Why?
  • bluesnap.com and WhiteSmoke Internet USA

bluesnap.com and WhiteSmoke Took my money, problems, but refuse to answer and say the "tickets" are closed. on the internet Internet

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I purchased WhiteSmoke, a grammar software program, last year and paid for a lifetime license. Recently they were advertising the "kinks" were out of the program and a new one was available. I paid, going throgh bluesnap, The directions I was to totally remove the former program to install the new one. I did but it wouldn't work, and cancelled the charge. I have been trying to get the former lifetime premium program back on, but no success. Bluesnap told me they cancelled the order. Now when I write tickets to both companies, I get no response, or "the ticket is closed." I want the former program back or else the money refunded for that program.

This report was posted on Ripoff Report on 12/01/2015 08:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bluesnapcom-and-whitesmoke/internet/bluesnapcom-and-whitesmoke-took-my-money-problems-but-refuse-to-answer-and-say-the-ti-1271242. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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