Bobs Discount Furnature Farmingdale store Rt 110 Farmingdale NY 6 months my sofa has been broken, they keep lying about fixing it when i have warrenty Farmingdale New York

We bought sofa and love seat (motorized) 3 weeks later motor failed. Guy came said he would order, wife called 2 weeks later , he never ordered, bobs said they would order, Feb 15th, 2 months wait, Feb 25th came, i called bobs, now they say motor wont come until March 25th, i complained, after a half hour on phone, woman said they will deliever a new section of sofa, and take bad section away, driver called me today, on his way to take bad section away, but did not have new replacement on truck. Told him no way is he gonna leave me with half a sofa. I cant believe im still trying to get help 6 months after my couch got stuck in the open position, they have over 1700 complaints agaisnt them.