Farrance Appraisal Free Financing? Hah! Manchester Connecticut

Financed through Bob's Discount Furniture with Wells Fargo.  Furniture was delivered in August.  I have called the Corporate office and Brookfield store to obtain where, how, when and how much I should pay for the furniture.  It's now the middle of October and I still haven't received my account number in order to contact the financing company.   They don't care if I pay my financing on time; they were apparently finished with the transaction after they got my money.  Apparently, it's Well's Fargo's turn to put the screws to me when I don't pay my bill.  Apparently, it goes from "interest free financing" to late fees, high interest payments, etc.