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Report: #1503139

Complaint Review: Book Deals - Lewiston NY

  • Submitted:
  • Updated:
  • Reported By: Book Buyer — Phoenix AZ United States
  • Author Confirmed What's this?
  • Why?
  • Book Deals Lewiston, NY United States

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Bookjackers are everywhere on Abebooks, and it's a crime that Amazon has chosen to let it proliferate. A bookjacker is a "company" that doesn't maintain any inventory of books. None. Zero. Zip. They have an algorithm that finds tens (sometimes hundreds) of thousands of other books that are sold, then lists those books as their own, and sells for a little (sometimes a lot) more than they could buy it for.

A popular example: A single signed book is available on Biblio for $30. It's not being sold on Amazon Marketplace or Abebooks. The bookjacker will list that book on the other two sites for $60, or $100, or whatever they want. If someone buys it, they buy the the book and have it shipped to you.

The big problem starts when you decide to return the book. Book Deals CANCELLED MY RETURN REQUEST when I requested a refund. Abebooks lets this happen. There is nothing I can do -- I'm stuck with the book because I made the mistake of buying from a bookjacker.

You might look at their site and say, they have five starts--can they be that bad? Here's the other part of the scam: Abebooks ratings aren't customer-based, like they are on Amazon. Rather, the rating system on Abebooks is based on the number of returns you get. So no returns, you're a five-star seller. The system literally encourages sellers to cancel return requests so you can a) screw over the customer, b) keep their money, and c) maintain a five-star rating.

Great scam, right? It is when Amazon/Abebooks lets them get away with it.

Beware, there are a ton of bookjackers on Abebooks. There are lists available online, so if you're buying a book on Abebooks, I'd recommend a quick Google search to make sure that you're not buying from one of these scumbag sellers. 

This report was posted on Ripoff Report on 12/19/2020 01:38 PM and is a permanent record located here: https://www.ripoffreport.com/report/book-deals/lewiston-ny-warning-jacker-1503139. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#3 Consumer Comment

Agreed. #Bookjackers now monopolize the Abebooks site

AUTHOR: Simon - (United States)

POSTED: Thursday, December 31, 2020

I agree with this filing. Since Amazon took over Abebboks has allowed book-jackers to monopolize the site, with the net result of inflating prices for customers. A cursory search for any book will return a plethora of results for companies who don't physically own or hold the title, but who act as 'middle-men' who force the smaller seller offline in order to sell through them. The net result - a book that would've sold for $5 before Amazon now costs $10, with the deal-jacker pocketing the difference.

How do you tell if you're being scammed? If the item's description is generic, the lister probably doesn't own the item. If there are mutliple listings for exactly the same description/price, check the internal reference # for the item (last part of the listing). If the # is long, and especially if it appears against another listing, it's a dealer scam and you'll never know who really owns the book or it's true condition til it arrives at your door. Suggestion, when you see those multi-listings, keep on scrolling til you find one that isn't.

Call it arbitage-ing; call it Walmart-ing; call it Amazon-ing; call it Soprano-ing - but whatever you call it, it's not in the public's interest and only serves to jack prices up and fill Amazon's pockets.

And remember, Amazon/Abebooks knows full well this is happening and quietly but fully endorse it. They get paid by the listing, and are laughing all the way to the bank.

Buyer beware...

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#2 Author of original report

Spoken like a true bookjacker

AUTHOR: Patrick - (United States)

POSTED: Sunday, December 20, 2020

I never said it was a crime. I said it was sleazy. And it's not when things go well that's the problem. I'm crystal clear on the concept of supply and demand. It's when people want to return an item. They don't want to deal with it because they don't stock books. And since the customer can't return the book, it doesn't impact your rating. You're clearly another bookjacker. Irish Booksellers? Glass Frog? You gave me a good idea. Here's a current (and by no means exclusive) list of bookjackers on Abebooks who should be avoided at all costs (if I didn't get you, feel free to add your store to the list):

Great Book Prices

Discover Books

Free Shipping Books

Hippo Books

AA7Days

academic_book_guy

ADONAI BOOKS

amazon college books

Amctj

anstinbooks

Any Book

betterbooks2009

Best-Book-Depot

BookGroveMedia

-Book Bargains-

Book Deals

Book Garden

Book Smart

Book Surplus

Booked Again

Books_Care

BooksRunner

BookSleuth

breakprice

BRILANTI BOOKS

Brooke Books

Castle Rock

Cloud 9 Books

Cold Books

Colibris

CONTINENTAL MEDIA & BEYOND

Crashing Rocks

DailyDeal USA

Diafan Media

East West Academic Books

Elitedigital

ExtremelyReliable

ergodebooks

fast-track-books

FishandSave

forest_of_wisdom

Funny Precious

GlassFrogBooks

Gray Fox USA

International Books

Irish Booksellers

jason_kurt

joypros

kefalonitis

katesutter

kime_enterprises

KingsRidgeMedia

lana's Shop

lance books

Land of Magazines

Lost Books

LowKeyBooks

Lucky's Fulfillment

melisasandy

metropole_press

Migna Book Store

Murray Media

MyGrandmasGoodies

myrockland

_nearfine_

nearfine-us

NOHINSA BOOKS

nuggetbooks33

OTTAPLACKAL BOOKS

Park Place Products

planet_books

Pop's Shop Online

price break

profnath

Quality7

relationship

sbd

s****.>

soundtrack

southlandplace

Strait City Trading

Summit Read

SunnyDeer Sales

Sunshine & Firefly Canada

Successful New

the_book_community

thebookgrove

TOTAL BOOKS

Tradingcenter

TSCBOOKS

Twin City Rarities

Vault Media

UCAEDU70

US_Bookseller

Vault Media

Woody's Books

worldreaders

Wisepenny Books

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#1 Consumer Comment

What You Have Described Is Neither a Crime nor a Scam

AUTHOR: coast - (United States)

POSTED: Saturday, December 19, 2020

Posted on the website address you provided:

AbeBooks' uniqueness is our network of independent booksellers who work with us to provide the most diverse selection of rare, used and out-of-print books on the Internet.

They clearly state that they are working with other sellers and do not claim to have all books in stock.

It isn't a crime to buy low and sell high. It is not unlawful to sell merchandise at a profit. It's called capitalism. It is not a crime to advertise a product that is not in stock.

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