BookIt travel Agency/Travel Guard travel Insurance travel insurance scam Internet

I booked hotel reservations through Bookit, in Myrtle Beach, and bought travel insurance (travel Guard) for emergiencies, including roadside assistance.Belt on van started to come apart. I called both agiencies, and was told the most they could do was give us the name of a garage. And any costs (and they doubted they would cover any) would be reembursed later. Plus, the Bookit agent (Pat) refused to let me talk to a supervisor, and accused me of wanting them to pay for a repair that was already nequired. (like we decided to drive 5 hours to Myrtle Beach w a bad belt--2 disabled senior citizens w 2 teenagers).