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Report: #1232314

Complaint Review: Boutique Travel Leisure - Internet

  • Submitted:
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  • Reported By: David — Costa Mesa California USA
  • Author Confirmed What's this?
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  • Boutique Travel Leisure Internet Mexico

Boutique Travel Leisure - World Travel Leisure - Black Diamond AZ Timeshare Resale, Vacation Rentals Cabo San Lucas, Mexico Mexico

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We were in Cabo San Lucas on a vacation and I was asking about doing a fishing trip. I was dealing with a vendor on the Marina and the person I initially talked to was in one of the booths along the marina and I think he actually had one of the badges that I found about later. Unfortunately he brought another person over who we dealt with.

He said I could get my fishing trip just by going to a timeshare presentation. We actually already had a timeshare presentation at the resort we were staying at for the next morning, so we said we would have to wait. No problem, he said and we set it up for two days out. He gave us a voucher for a fishing boat, $400 cash, and a $75 voucher for a marina restaurant. We thought that was a good deal and left.

The next morning we went to the resort's timeshare presentation which was a private residence program, which seemed really good and as far as I know 100% legit. I came across a couple people staying there and in just general conversation a few had been owners there for several years and no issues.

The next day we went to the Boutique Travel Leisure and they took us to the gated community at Pedegral (sp?) to a private residence and their vacation plan, there were at least 10 people involved, they seemed very professional, knew the timeshare industry well, and answered most of our questions very well.

The program they described was exactly the same as the resort's program, but they included buying your timeshare for slightly over market price. They showed us fake websites for the brokerage company, supposedly in Arizona. They showed fake logins to their websites on the vacation plans we could get at discounted prices. It seemed like a great deal a while we were trying to get more information they would distract us.

They had one or more Americans involved in the scam, one very smooth Italian salesman, and several other staff members - secretaries, clerks, salesmen, drivers, etc. as well as some other customers - real or not - after the fact I am not positive, but they could have been potential victims just like us.

They wanted $10,000 to sign up for the deal and they would sell your timeshare for $15,000. We were there several hours, they seemed very professional, there was a great view from the house they were showing and they said this is the unit you would get from their program.

We thought about it and said sure, put it on our credit cards and left. The next day we met them at the marina and the person that was supposed to meet us for the fishing trip was not there, the guy that did meet us though was very courteous and took care of the details for our trip. We got our fishing trip and right after that they drove us back to the same house again - we were not told that ahead of time and that seemed kind of odd. They asked for more money for an extra week of vacation and we said no.

We started having second thought on them and started doing research on the companies - Boutique Travel Leisure, World Travel Leisure, and Black Diamond AZ. They had told us they have been around for years, but nothing at all came up in a Google search for those companies. I did a who is search on the domain names and they had only been registered for a few months each. The Arizona Title Company domain is registered with a Mexico address.

We never got an email confirmation of our purchase as promised, we did not get a confirmation number and when calling the US\Canada Toll-free number we were given, we only get a message that they are not available - in Spanish!

I called our credit card companies and said that I believe these are fraudulent charges and put them in dispute and hopefully they will be stopped and the money returned.

This report was posted on Ripoff Report on 05/30/2015 01:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/boutique-travel-leisure/internet/boutique-travel-leisure-world-travel-leisure-black-diamond-az-timeshare-resale-vacat-1232314. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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