Complaint Review: Bradley Thompson, WCCL, Lucid-Dream-kit, Lucid-dream-kit.com, Selfhelpstreet.com, Selfhelpstreet -
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- Author Confirmed
- Bradley Thompson, WCCL, Lucid-Dream-kit, Lucid-dream-kit.com, Selfhelpstreet.com, Selfhelpstreet United Kingdom
- Phone: 641-715-3900
- Web:
- Category: Alternative Health
Lucid-dream-kit.com, Selfhelpstreet.com, Selfhelpstreet WCCL and Bradley Thompson of lucid-dream-kit are total Ripoffs took my money and I never got my product. They don't return emails STAY AWAY FROM THESE GUYS!! Plus they are in UK how do you get hold of them! United Kingdom
*REBUTTAL Owner of company: Assistance with Your Issue
Show customers why they should trust your business over your competitors...
I placed my order on-line at the Lucid-Dream-Kit.com about 2 months ago. There's Nobody to call, they hide behind MyHelpHub.com total BS - they just send you on a run around!
I got no replys to my MANY requests.
They don't even market there ripoff course in the UK for fear of being "found out"!
They sell other products under www.selfhelpstreet.com they are trying to make fools out of americans who fall for their SCAMS.
This is all I can do now to help other americans to watch out for these Unscrupulous Bunch of ripoffs.
Remdrmr
Long Island, New York
U.S.A.
This report was posted on Ripoff Report on 03/05/2009 11:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bradley-thompson-wccl-lucid-dream-kit-lucid-dream-kitcom-selfhelpstreetcom-selfhelpstreet/lucid-dream-kitcom-selfhelpstreetcom-selfhelpstreet-wccl-and-bradley-thompson-of-lucid-431322. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Assistance with Your Issue
AUTHOR: Karl - (United Kingdom)
SUBMITTED: Monday, March 16, 2009
Dear Remdrmr,
Thank you for your message.
I'm sorry that you felt it necessary to post a report at this site, and I apologize if we've somehow let you down.
Your report is unfortunately rather inaccurate - and I'd like to take a few moments to highlight points which may assist you.
myHelpHub.com is our centralized support site. We're always around to help.
Our average response time is just 4 hours - and every single ticket is trackable through the link we give you. That means we literally *cannot* ignore your request. It's 100% trackable as it progresses through the system.
We're also regularly available for online chat support, should you require it.
You are correct in that we do have an office in the United Kingdom. However, you are incorrect in saying we don't market in the region for "fear of being found out."
We very actively and aggressively marketing within the UK - and enjoy a solid working reputation with all UK authorities.
I do hope that this report wasn't filed by a competing company.
If not, then I advise you to create a ticket at www.myhelphub.com - and track the response. Anyone else can do this too, simply to prove how responsive (and incredibly friendly) our team really are!
There are a lot of cowboys online.
We aren't one of them.
I shall not be making any further responses to this rebuttal following this comment.
Should anyone have any direct queries, feel free to mail myself directly - at karl AT karlmoore.com
Kindest regards,
Karl Moore, MD
www.karlmoore.com
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