brainbuys 3 day free trial SCAM monaca Pennsylvania

On July 11th, 2014 I signed up for the 3 day trial. On July 13th I sent in a support ticket asking to cancel my account after reading their FAQ's. On the 15th I was charged $84.90. I called customer service confidently and foolishly thinking this was just a silly error on their part and it would be easy enough to resolve. Wrong! I spoke with a supervisor who was rude and unhelpful and refused to remove the charge even after acknowledging that I had sent the cancellation request on the 13th well before the end of the trial period. She told me all she could do was cancel the account to ensure it would not be billed again. Buyers beware. BrainBuys will rip you off.