Brandefined REVIEW: Brandefined, ad agency for small to medium size businesses. Founded 2011, Brandefined dedicated to providing unrivaled experience, employing comprehensive approach, offering ''big brand strategies for small businesses.''Brandefined takes pride in resolve to ensure each client properly educated. Brandefined’s motto: ''Education before selling.'' Brandefined works hard to preemptively eliminate concerns. Qualified brand managers are assigned to each client case, providing answers, remedies at every turn. 

Ripoff Report REVIEW / Brandefined Commitment to Customer Satisfaction

Brandefined joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us – in writing – to 'doing whatever it takes to make things right with their customers’. What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). “Making things right” can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.

ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST



Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By ED Magedson - Founder, Ripoff Report

Brandefined approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Brandefined did just that.

Brandefined has gone through great lengths to make sure they try and resolve any and all customer issues. Brandefined has joined the Corporate Advocacy Program because they want customers to know they will resolve any and all customer issues. They never want their customers to feel like they weren’t taken care off.

BRANDEFINED CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

"Brandefined is a full service ad agency and brand management company. We will work to help create the brand awareness that your business deserves. Brandefined will meet you exactly where you're at, and help to achieve where it is that you want to go. We are one of the top ad agencies for helping small businesses create and understand their own brands. With us, you’ll always receive a complex and customized approach to branding that comes from a team who consistently borrows strategies from large brands and adapts them to fit the financial needs of small businesses all over the world. Please take time to review our site, learn about some of our tools, meet the people who will manage your account, understand our history, and receive answers to some of your questions.”



HOW BRANDEFINED IS BETTER THAN THEIR COMPETITORS

"Brandefined is unique in the marketplace. We make an effort to really understand all aspects of your business. Our process and systems are designed in such a way to take the guesswork and trial out of advertising. We are constantly appraising, always prepared to do the next right thing. We Focus on Educating, Not Selling. When we work with someone new here at Brandefined, we treat each client with the big picture in mind regardless of whether or not they become a client of ours. We take the time to educate our clients so they understand the goals we help them set. We also work closely to develop a budgeting strategy that remains effective while catering to the monetary restrictions of the client.”

Brandefined / Statements from the owners

"Our names are Ron Way and Mike Clancy. We began our partnership many years ago. We started with a vision and a mission to provide hope to the clients that we serve. We want to be the first thing that people think of when they go into business. Our ultimate goal is to establish a relationship, and to become the most reliable partner in your business.”

Brandefined’s Mission Statement

"We believe strongly that small businesses make up the backbone and engine of our country, and that a strong small business translates into a stronger community. That’s why our mission is to adapt, develop, and implement big brand strategies for small businesses.

In our opinion, an advertising company cannot dictate a strategy to a client, but must instead cultivate said strategy by building a relationship through an extensive dialogue. We focus on educating our clients instead of selling them, and we strongly believe that once small business owners fully understand the way these advertising venues work together, they will make the right choice.

We educate our clients the same way whether they sign up for our services or not. We do this with the hope that, when a client needs a hand, they will turn to us.”

ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

"An Expert Team, we now have three different types of experts. Each one of these team members has a different focus on your campaign to ensure that the person with whom you work in each stage is an absolute specialist in the area they cover.”

As stated above, Brandefined is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at Brandefined and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Brandefined a positive Rating. Brandefined made efforts to ensure that all customers were satisfied and Mike Clancy/Ron Way assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.



STATED IMPROVEMENTS FROM Brandefined

Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Brandefined is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

Brandefined takes a comprehensive approach in branding and advertising for their clients.

*Any consumer not receiving satisfaction from a member of Ripoff Report’s Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com.

This kind of dedication to customer service means that Brandefined will do whatever it takes to make sure their customers are properly taken care off.

In the future, if anyone has any complaints or concerns with Brandefined, you are invited to contact them directly via email: ccustomersupport@brandefined.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company’s response and to insure customer satisfaction). You can call Brandefined directly at 888-406-9774.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Brandefined or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report’s Corporate Advocacy Program, please contact us at EDitor@ripoffreport.com.

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.

Consumers can feel safe confident and secure when doing business with Brandefined.

Here's why.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program and about Brandefined's Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.

..by consumers, for consumers

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ED Magedson: Founder, Ripoff Report
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