Brassbreeze Item delivered was poor representation of item advertised and pictured on website

Back in early April, 2021, I ordered a Bicycling Frogs wind spinner yard art that Brassbreeze had advertized on Yahoo complete with a video of it in operation.  The item was not delivered until late May and was almost nothing like the product depicted on their website and looks cheap and cheesy in comparison.  The frog figures are molded plastic and not metal and the legs are flat stamped sheet metal and not hammered and painted as in the photographs and video.  There was only one screw provided to attach the plastic frogs to the bicycle and there was no spindle shaft on which to mount the bicycle. 

I feel that the product that was delivered is in no way worth the price charged for the item and requested a refund of the purchase price via email to the address provide on their website: info@mail.brassbreeze.com.  I offered to return the product and asked that they provide a Return Request form/number so I could send it back to the address in Carson, CA where it came from.  They responded with the following message sent from email address: customersupport@realistictoysbyemma.com 

"Hello, I'm sorry that our product is not to your satisfaction.Our products are shipped according to your order.And We have clearly explained and marked the color and size of the product.Each company has its own rules and requirements for returns.First of all, there is no problem with the product you received.If now because you do not like and return, return freight is to need you to bear.Because the logistics cost is collected by the logistics company.

You need to be aware of this.If you still need to return the goods, I will give you the return address in the next email.Looking forward to your reply."   I agreed to pay return shipping and asked again for a Return Authorization number.  They never responded although I kept requesting several times up until the end of July.  I told them in my last correspondence that if they did not respond that I would file a ripoff report against Brassbreeze which I am doing now.   The person who provided the initial (and only) response identified herself as "Phoebe".