Friedmans Jewelers ripoff Chesapeake Virginia

Just for your general information

There is no such thing as genuine white gold. White gold is formed when white metals such as nickel, rhodium, or even platinum are mixed together with yellow gold. Rhodium plating or "dipping" is a treatment that is put on white gold and is required to maintain it's white appearance. To futher rebute back to the individual about our company's financial status, our company's status has nothing to do with how white gold is made. Ask any jewelry retailer and they will tell you that rhodium treatment is necessary and they will try to sell you a warranty that will cover such a treatment. To further illustrate this concept. It would be like buying a car and never changing the oil. Rhodium plating is just like that. Some people will need to have this plating done once every two months and some people may only need this treatment once a year. The mechanic says change your oil every three months OR 3,000 miles, some people put 3,000 miles on their jewelry much faster than others.

To solve this issue, I would either go back to the store at Chesapeake Square and ask for either an exchange or rhodium treatment. The manager there would be willing to do that to help a customer. The management team has changed since 2005, and they are more willing to help their customers.

They should not be running your credit report to exchange the rings. That makes your score go down everytime they access your credit report! Call the corporate office 912-233-9333 and get customer service. They should be very happy to help as they are in serious bankruptcy and need to keep their customers happy. Stop dealing with the store! Call the homeoffice, located in Savannah Georgia! Good luck!

Your ring is probably white gold that has been flashed/dipped in rhodium to give it that bright white color. White gold has a very slight yellow tint to it. Aftermarket mfg process "dip" jobs aren't as good as the mfg's. Don't know what a score has to do with any type of coverage. Went to the mall this afternoon. There are two jewelry stores in the mall. Many more, but I'll use these as an example. Friedman's was jampacked with people. I know some of the people who work and make some of the jewelry in the second store. It is of a much higher quality and at a lower price. There were a few people in the second store. They are closing down several of the Friedman's in town. Why in the world people were buying from Friedman's is beyond me.