Complaint Review: Brink's Prepaid Mastercard - Internet
- Brink's Prepaid Mastercard Internet USA
- Phone:
- Web: www.brinksprepaidmastercard.com
- Category: Financial Services
Brink's Prepaid Mastercard BOFI Federal Bank Kept my disability check and closed not one but three accounts when I only had two cards. San Diego Internet
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On 8/1/17 I had my direct deposit from Social Security Disability put on one of Brink's debit mastercards. The money was deposited with no problems, $1216.00.
At the time I was under hospice care and on numerous pain meds and separated from my husband. I changed my password several times and and didn't write it down so I forgot and kept changing my password.
Brinks decided this was fraudulent activity and reported ny card as stolen and closed the account with my money still in the account. On 8/21/17 supposedly they returned the money to the Treasury Department who then returned it to SSD.
They have also told me they sent it back to Treasury on 9/14/17 and gave me a check number and an amount of 1209.38. They withheld 50 cents for each balance inquiry made.
This doesn't stop there though. As of today, 10/27/17, I still don't have my money. The Treasury Dept says they have received it, but SS says they haven't and I cannot talk to the Treasury and say they can't even talk to them. FYI all you have to do is Google for the number.
I have talked to the main office of SS in Montgomery or Birningham, AL and two local offices and even went in one local office and I get a different answer from each office on the same day. Today I was told to call a different office aa there was nothing they could do.
Still don't have my money.
Don't ever use a Brink's card which is also in the same bank as Netspend cards. I am 64 years old with Parkinson's disease for 14 years and I have been ripped off not only by Brink's but our government also. Be aware!!
This report was posted on Ripoff Report on 10/27/2017 03:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/brinks-prepaid-mastercard/internet/brinks-prepaid-mastercard-bofi-federal-bank-kept-my-disability-check-and-closed-not-one-1409061. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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