Broadsword Student Advantage Affordable Life Plans Fraud Ponzi Scheme Carollton Texas

I can only compare this company to the Bernie Madoff ponzi scheme.  The company could not help me reduce my student loan payments.  As per the contract I signed which stated if they could not reduce my payments I would be entitled to a refund of the $499.00 payment that the company took upfront for their service.  Long story short It has been 21 months since I requested my refund and I'm still waiting for my money.  For 21 months their customer service department tells me that Im entitled to my refund but they cannot give me a date when it will be refunded