Complaint Review: BSM Grant Search Network Agenda - Internet Nevada
- BSM Grant Search Network Agenda Internet, Nevada U.S.A.
- Phone: 866-370-7270
- Web:
- Category: Grant Writing & Research
BSM Grant Search Network Agenda Ripped me off big time Internet Nevada
*UPDATE Employee: Resolution Offer
I was ripped off by this company called BSM grant Search Assitant/ Network Agenda. I ordered a cd for $1.95 and received it and then later charged $39.95 from BSM Grant Search Asst and charged $7.95 from BSM SBA Express. I never ordered anything else from them so they should not be charging me. I dont know why they are getting away with this. it just makes me so mad I want my money back in my account ASAP..I was charged on 02/01/2008 Friday so I have to go the whole weekend before I can speak to anyone imagine that. I just know for now on I am never using my card online ever again trust that.
Kisha_kds
Glendale, Arizona
U.S.A.
This report was posted on Ripoff Report on 02/02/2008 08:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bsm-grant-search-network-agenda/internet-nevada/bsm-grant-search-network-agenda-ripped-me-off-big-time-internet-nevada-305460. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Resolution Offer
AUTHOR: Ryan - (U.S.A.)
SUBMITTED: Saturday, February 02, 2008
First of all let me offer my sincerest apologies to Lakisha. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the 1st paragraph of the Terms and Conditions of the offer. The trial period is free for 7 days and we would not have charged Lakisha had she canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer ends.
When you order our product you must select 'Ship My FREE Kit!'. Right next to that button is the following statement:
Terms and Disclosures. By clicking 'Submit' I am ordering the Grant Master CD and trial membership for one dollar and ninety-seven cents, after the 7-day trial I will be charged thirty-nine dollars and ninety-five cents a month thereafter if I do not cancel. I also agree to the 14 day and 21 day bonus trials to Express Business Funding and Network Agenda for seven dollars and ninety-five cents a month and nine dollar and ninety-five cents a month thereafter, should I choose not to cancel. I have read and agree to the PRIVACY POLICY (last updated: 02/12/2007) & Terms and Conditions. Charges will appear on credit/debit statements as 'GrantSearchAsst'.To cancel call 1-866-396-5694, M - F, 9am - 9pm EST.
Lakisha states in her report that she never clicked the submit button, however, there would have been no way for us to process her order had she not done so. Also, Lakisha opened the thank you/order receipt email 40 minutes after she placed her order. She logged in to our membership website and assigned her account a unique password. Why would she have done this had she not ordered our program and accompanied membership and bonus materials.
I have verified that Lakisha was contacted and her account was resolved to her full satisfaction.
If you are another customer that is reading this and you feel that we have failed you in some way please call me directly at 435-773-1795 or email me at ryanr@wskc.org and I would be happy to address your concerns ASAP.
Sincerely,
Ryan R.


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