BSM Grant Search Stole money from my credit card... Las Vegas Nevada

I apologize for any misunderstanding regarding the services you've been receiving from our company. There are no commitments with the free product. However, there is a bonus free trial period to membership websites that accompanies the free CD and we do our best to disclose this as it is stated several times throughout the ordering process - on the sales page, the order page, the confirmation page, it is then also explained in the 1st paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the services and see the value of them for themselves before they are billed for them. The trial periods are free for 7-30 days from the order date depending on which bonuses apply. We would not have charged you had you called customer service and canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer. That is why we have the Terms and Disclosures posted on the sales site directly above or below the "Ship My Kit" Button depending on the site you order from.

Here are the Terms and Disclosures that are directly below or above (depending on the site you order from) the "Ship My Kit" Button on the order page where you entered your credit card information:

Terms and Disclosures. By clicking "Submit", I am ordering the Google Money Profit CD and trial membership for one dollar and ninety-five cents, after the 7 day trial I will be charged thirty-nine dollars and ninety-five cents a month thereafter if I do not cancel. I also agree to the 14 day and 21 day bonus trials to Grant Master and Network Agenda for seven dollars and ninety-five cents a month and nine dollar and ninety-five cents a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy and Terms and Conditions. Charges will appear on credit/debit statements as "Growing Rich w/ Google". For questions, call 1-800-685-2713 M-F, 9am-9pm, EST.

The Google Money Profit CD comes with a 7 day free trial to our members website. Where we offer one on one live chat assistance and it teaches users how to make money using Google's AdWords and AdSense Programs. Customers can use these programs to create Google AdWord-based Advertisements and place ads on Google searches using Google AdWords. They can do this either for their own sites or they can use Google AdSense to funnel traffic through their sites to other sites and get paid for the traffic they generate. It also comes with two fast action bonuses first is a 14 day free trial to Grant Master that give our clients access to our Grant Resources website that is normally a $39.95 monthly charge for a reduced charge of $7.95 a month; because you are already a member of another of our programs. This site offers access to one of the largest grant data bases. Where you can find both government and private grants. It offers information from Dr. John Porter who is a licensed and certified grant writer. The information that is offered through our members website is more extensive than what other companies sell in coaching programs that cost thousands of dollars. So we feel that we are offering our clients the best value in the industry. The second fast action bonus is a 21 day free trial for Network Agenda an affiliate company that offers an online date book that will allow you to keep track of your daily schedule and will even send you reminders to your cell phone. We offer the trial periods to give our clients a chance to use the services and see the value of them for themselves before they are billed for them.

Brwneyes, I was able to locate your account. I listened to the recording of the conversation you had with our customer service representative. Your complaint has no validity whatsoever. Our representative was polite and completely professional at all times. We have attempted to reach you to discuss your concerns, but have not heard back from you as of the filing of this rebuttal. We look forward to hearing from you so that we can resolve this matter as quickly as possible.

If you are another customer reading this and you can contact our customer service department at (800) 685-2713 Monday through Friday 9am to 9pm Eastern Standard Time and they will be happy to assist you. If you've already tried our customer service department and feel like you weren't treated fairly please contact me ASAP and I will address your concern immediately. Please email me at ryanr@wskc.org or call me directly at 435-773-1795 and I will be happy to address your concerns ASAP.

Sincerely,

Ryan R.