Buckeye RV Jeffersonville Poor Service Jeffersonville Ohio

On Spetember, 2019 we purchased a 2019 Prowler 28LX RV from Buckeye. At the time it did not have a table top and one drawer for a kitchen cabinet was missing. Also, we were told by the salesperson they would deliver the RV to our campground at no charge. They did allow us to keep it on their lot for one week until we signed the papers with the campground we are keeping it at. During that time the salesperson was no longer working for Buckeye and we were told that they would not deliver it for us. So, we had to hire someone to move it to the campground.

We were told it might take a couple of weeks or so to receive the table top and drawer. Well, 4 months later they finally came in. Because the caampground was closed for the seasoh we had to wait for it to open on April 28th. When we took them up to the campground the table top was the wrong size. It was about 11 inches to large. and the cabinet was in pieces and has to be built. Additionally, there was no handle for the cabinet.

On May 1st as we were opening up the trailer, we found out the toilet is leaking and three lights in the main living area will not turn on. Since there is no wall switch for them you must use the switch on each light.  Also, the city water connection is leaking.

I called once and was told they need to look up the model to determine the correct tabletop, but it would take a few days and I would have an answer by the end of the week. I have called two more times and there was no answer. I left messages, but still no return call. I will call one more time on May 4th. If I do not receive a response within 24 hours I will then inform them I am filing a civil suit against them.