buddys rental home furnishings un authorized use of debit card Cookeville Tennessee

I had a friend anna long who i paid a paymet using my debit card, she paid me she had noway to cookeville tn she left in november.my name was not on the account at all, somehow they kept my debit card on file, so when she didnt make there payments, on march 2 , 1350 dollars was taken out of my account, i called them and the manager was very rude, i exsplained to him i had nothing to do with that account. now i have 3 children ages 10, 9, and 6, im a single father on disability, now have noway to pay my bills or food for my children, i called the police they told me there was nothing they could do it was a civil matter, i dont call stealing money from someones bank account a civil matter.