Complaint Review: Buds Direct - Murrieta California
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- Author Not Confirmed
- Buds Direct Murrieta, California United States of America
- Phone: 9514401906
- Web: www.budsdirect.net
- Category: Clinics
Buds Direct harassed me and used private information to insult me Murrieta, California
*UPDATE Employee: To Christopher in Murrieta, CA,
*UPDATE Employee: Unsatisfactory Service
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I was harassed and insulted using private information obtained through business dealings with this company. Buds direct is a delivery service for medical supplies. I placed an order and explained that I would not be home for 30 minutes. The receptionist said that the delivery would take at least forty minutes and that the driver would call ahead of time.
he arrived at my house, early, 30 minutes later. He called me and was being a jerk, he had a crappy attitude and was lecturing me about why I wasn't there. I started to explain on multiple occasions but being lectured by a company and having to explain things to them doesn't really sit well with me. He should be patiently listening -- and explaining to ME why he's early. I asked him if he was lecturing me, he said YES and continued to tell me how I was wrong for not being there, with an irritating tone to his voice, despite him being completely oblivious to the fact that I had told the receptionist I wouldn't be there.
So I just hung up the phone.
He then writes (text messages) me telling me to never call him again and he doesn't want my business. I told him not to lecture his customers because he is a business owner and it is unprofessional. So begins basically 3 hours of text messages of him harassing me and name calling -- and me telling him that he can be sued for this time of behavior. He responded saying that he can't and he has done nothing wrong.
Eventually as I told him that he's being unprofessional and told him that he could be sued he started to attack me on a personal level using information he's obtained through our business transactions. It upset me greatly because it touches on an extremely personal issue -- plus its really none of his business. his job is to bring me my medical supplies on time. Not yell at me on the phone and send insulting text messages. he arrived early. It's his fault.
he didn't stop sending me text messages until I told him that they could be used in court against him.
So basically, this guy messes up and spends 3 hours yelling at me and harassing me. I am also pretty sure that he is the owner of the company.
This report was posted on Ripoff Report on 06/03/2012 08:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/buds-direct/murrieta-california-92563/buds-direct-harassed-me-and-used-private-information-to-insult-me-murrieta-california-892535. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
To Christopher in Murrieta, CA,
AUTHOR: rich - (United States)
SUBMITTED: Tuesday, August 20, 2019
Christopher, we are very sorry that the prior operator did not fulfill the basic customer service criteria that we all expect.
We are a Local Southern California Co-Operative that purchased the delivery service known as Buds Direct in November of 2012. If you look at our Weedmaps, Google and Yelp, review history, you will see that we maintained a 4.9 Star rating on Weedmaps and positive reviews on both Google and Yelp.
Christopher, please give Buds Direct another chance, we do delivery in the local area and shipping throughout California, you will not be disappointed with our service, weekly specials and promo offers. Again, Christopher, we are sorry that you had an unsatisfactory experience with the previous owner, give us a call, Buds Direct 951-440-1906.
#1 UPDATE Employee
Unsatisfactory Service
AUTHOR: rich - (United States)
SUBMITTED: Wednesday, September 19, 2018
We came across this site, Ripoff Report and saw your comments.Â
We felt the need to respond even though your concern was from MANY years ago. I cannot speak speciffically to the incident you described in your post as this Co-Operative changed ownership after your posting and we are a COMPLETELY different Management Group. I can only say that all of OUR reviews from January 2013 through September 2018 have been stellar.
Moreover, Buds Direct maintained the Number 1, Gold Position on Weedmaps in Temecula, CA as well as the Number 2, Silver Position on Weedmaps in Murrieta, CA for nearly 5 years, 2013-2018 with a 4.9 review rating out of 5 (with hundreds of reviews, I might add). Again, I cannot speak speciffically to your personal incident as this occured years prior to our Group acquiring Buds Direct. However, we are very sorry that you received unsatisfactory service from anyone previously associated with the Buds Direct Co-Op.
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