Buyers USA Relocation Overharge & No Response Anniston, Alabama

Sorry that you are unhappy. Yes, we remember you – although your misguided complaint is anonymous. (You did not use your real name or city in your complaint.) When you received the offer with the $119, instead of following instructions and clicking on the link in the e-mail, you went to our member site and filled out a new member application without taking advantage of the discount. The page clearly showed the rate that you agreed to, which was the non-discounted rate. The invoice that appeared on the screen showed the amount that you had just agreed to and gave you instructions how to manage your account with us and how to contact us. Instead of reading that, you attempted to reply to an outgoing only e-mail. If you had followed instructions and read what you agreed to regarding payment prior to clicking on the submit button. And, if you took the time to read the short instructions prior to attempting to send an e-mail, your situation would have been resolved quickly. Note that the emailed invoice is from an address that will give you a quick reply. This situation of a new member totally not following instructions has happened only three times since 1992. When it does, the member gets a quick refund of the difference.