Complaint Review: Cal dec
Cal dec Dexterity group Ruined my bottles and the owner Abu Abraham called me a desperate idiot Rancho Cucamonga California
*REBUTTAL Owner of company: Wow.
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I went to this company looking to print on my bottles and based on the website it looked like a great place to do business with ... Wrong!! I hade the owner Abu Abraham a deadline to have my bottles done he say he can definitely reach the deadline and he has experience with my type of bottles before. He wanted to charge me more for some design service which I refused and he got upset that I wouldn't pay for it so he wanted revenge. He did not have my bottles done by the deadline in fact he didn't start on the project until the day before the deadline so when I got my bottles the print was still wet. The print was smudged the bar codes were smudged I contacted the owner Abu Abraham which he didn't return my call for 3 weeks and he stated that's how they print and there is nothing they can do. I requested my money back and he stated sometimes you have to take a loss in business and he wanted to charge me for the whole thing again. What!!! So this has turned into my fault. He didn't want to fix the issue and stated I would need to pay again full price He did not prepare a sample for me to review before he started the work and now i have 500 bottles that are Absolutely Ruined that I cannot use. When contacted again Abu Abraham called me a "desperate idiot "and he stated "I don't know how to run my business and I was upset because my business isn't making money" Wow how did I deserve this when all I wanted was a service. He refused to refund my money or fix the issue. I now have to take legal action toward this company. Do NOT do business with this company the owner Abu Abraham lies constantly and makes excuses for the horrible work that he has done and he blames it on his customers. It states on the website that company has been in business for 60 years but per the reported docs they have only been in business for 3 years. Another lie they tell!! This has been a horrible experience for me!!!
This report was posted on Ripoff Report on 07/15/2016 07:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cal-dec/rancho-cucamonga-california-91739/cal-dec-dexterity-group-ruined-my-bottles-and-the-owner-abu-abraham-called-me-a-desper-1317030. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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