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Report: #180890

Complaint Review: Cal Fed Insurance Agency - Hartford Insurance - Burbank California

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  • Reported By: Toms river New Jersey
  • Author Confirmed What's this?
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  • Cal Fed Insurance Agency - Hartford Insurance 2710 Winona Ave. Burbank, California U.S.A.

Cal Fed Insurance Agency - Hartford Insurance Complete Disaster, Ripoff Burbank California

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I live in a flood zone in Toms River, NJ. I am required to carry flood because I have a mortgage. The problem is the insurance company I have right now and the agency are ripping me off and no one can give me a straight answer. I have insurance with The Hartford and my agency is Cal Fed. The problem seems to be more with Cal Fed Agency.

In December of last year I was told that my flood insurance that I had was no good and that I needed to get new flood insurance within 30 days or I would no longer have a mortgage. They referred me to Cal Fed Agency to get a policy.

I sent them all the required information they needed and they said my flood would be $2042.00 per year. I thought that was a little high but the representative assured me that this was correct. He also assured me that he would fax over to my mortgage company that I had the coverage effective December 27th 2005 and he would also send a copy to Citibank because I am in the process of obtaining a line of credit.

In Mid-January I received a notice from my mortgage company again that they have no record of my flood insurance. I spoke with Cal Fed and they said they would take care of it. Also, since then I had been requesting my policy (which I just received on March 11th 2006). It was required that I had $135,000 worth of coverage which I specifically asked for because of the line of credit I was trying to obtain. I then receive a phone call from Cal Fed saying we needed more information in order to give a policy, what???!!!

I then call them immediately with the information they requested and they said they would send me the policy as soon as they got it. I called Cal Fed numerous times to get my policy sent to me. I finally get it and its all wrong. The coverage is incorrect and I received a letter from The Hartford that they still don't have the right information for this policy, so if I had a claim they would not process it.

I cannot believe this!

I also found out from Allstate my rate should be $342 per year. There is a major problem here and I need help to get it resolved. I am considering contacting an attorney and filling charges against Cal Fed and The Hartford.

The kicker: I can't cancel my policy until January 2007.

Toms river, New Jersey

This report was posted on Ripoff Report on 03/13/2006 12:19 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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