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Report: #1107648

Complaint Review: Canadian Outfooters - Select State/Province

  • Submitted:
  • Updated:
  • Reported By: Not Burned Very Often — Durango Colorado
  • Author Not Confirmed What's this?
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  • Canadian Outfooters Select State/Province USA

Canadian Outfooters Deceptive business pratcices Alberta and BC Canada

*Author of original report: What a Joke

*General Comment: BBB

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You have about 0 days before I back out the charges and cancel this order. I expect an immediate e-mail response complete with tracking numbers.

BBB files indicate that this business has a pattern of complaints concerning delayed delivery or non-delivery of prepaid orders, wrong order received, dis-honouring return & refund policies and non-responsiveness in customer service. Consumers allege that after ordering and paying for a product, extended delays result anywhere from 6-7 weeks on average,some have received defective products and incorrect colours and sizes.

Attempts to contact the company via phone and emails go unanswered which result in missing the 30 day deadline set out by the company in their return policy. The company was sent a letter on June 14, 2011 requesting they address these concerns in writing by June 21, 2011 with a plan to eliminate the reasons for the pattern. BBB has received no response from the company.

This report was posted on Ripoff Report on 12/17/2013 09:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/canadian-outfooters/select-stateprovince/canadian-outfooters-deceptive-business-pratcices-alberta-and-bc-canada-1107648. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

What a Joke

AUTHOR: Not Burned Very Often - ()

POSTED: Tuesday, December 17, 2013

Notice how the response had NOTHING to do with the company's performance ?

Zero response to internally generated (off their own website)

Notthing mentioning NEVER answering the phone, at all THREE of their identical concerns:

Sheepskinandthings.com

CanadianOutfooters.com

Techumse Canada Corp

AND .... just try "Tye" calling your phishing 888 toll free number.

 

They ( Tye) (or whomever you are)  apparently have more time to attack the "opinion" from BBB of Vancouver, BC I included rather than to answer the customer service tickets I have sent to canadianoutfooters.  Thank God I recieved identical goods from Amazon. I give this type of business ZERO credibility. What a joke.

If you rebutt in a weak, facil attempt again I will post all three phone numbers, OH WAIT..... you don't answer phones or emails ...... FAIL

Citibank is just waiting for you to try and charge my card, troll.

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#1 General Comment

BBB

AUTHOR: Tyg - ()

POSTED: Tuesday, December 17, 2013

 The BBB has NO TEETH!! They have no power to force a business to do anything. They are as much of a scam as the companies they supposedly monitor. The truth is ANYONE can BUY an A+ rateing. All it takes is paying cash. If you research a bit more you will find this to be factual.

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