Complaint Review: canadianextractshemp.com - North York ontario
- canadianextractshemp.com PO Box 1339 North York, ON North York, ontario Canada
- Phone: 1 833 400 0035
- Web: https://www.canadianextractshemp.co...
- Category: Fraud, Refund refusal, "Trial offers", CBD Hemp Oil, face cream, Hemp oil
canadianextractshemp.com canadian extracts Fraud on Trial products North York ontario
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I applied for a free Trial with canadian extracts a small bottle of hemp oil extract, i was asked to pay shipping only $4.95 US. as per the AD. I also recieved a jar of anti wrinkle cream 30ml, which was not advertised with hemp oil extract trial. This was done i got the products a bottle of hemp oil and a jar of face cream.
I didnt realize it was on automatic shipping since at the time it did not say automatic shipping .When i received a second set of products i immediately checked my bank account and called the company, i was charged on the 13th Sept., 2020 $134.64 cdn, and on11th Sept.2020 $132.15cdn. I was told to return the items for a refund only if i gave them the post information. It was done. I was refunded .
Upon checking my account i realized i was charged again on 12th Oct 2020 $134.64 cdn and on the Oct 14th, 2020 , $132.15 cdn
I called and spoke Laurie who said she was the account manager, she would not give her last name. She told me that a free trial does not mean free sample products and i had to pay for the trial products which i received. this is the Ad that was posted : CONFIRM YOUR EXCLUSIVE TRIAL NOW, LIMITED QUANTITES AVAILABLE. JUST PAY SHIPPING. $4.95US
SO BOTTOM LINE, I WAS CHARGED FOR A SUPPOSEDLY TRIAL OFFER FULL PRICE.
I sincerely hope that something positive can come out of this report for all those who has been affected include myself and get a refund. I still cannot understand why one would have to pay full price for something that was deemed a Trial Offer pay shipping only. False advertising.
Thanks for your kind ear. Hoping to hear from you asap
Regards Marilyn
This report was posted on Ripoff Report on 01/15/2021 02:56 PM and is a permanent record located here: https://www.ripoffreport.com/report/canadianextractshempdotcom/north-york-ontario-canadian-1503942. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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