Report: #677885

Complaint Review: Canon USA Inc - Irvine California

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Submitted: Sun, January 02, 2011
Updated: Sun, January 02, 2011
Reported By: shadeogray — Pensacola Florida United States of America

Author Not Confirmed

Why?

Canon USA Inc 15955 Alton Parkway Irvine, California United States of America

Phone: 800-828-4040
Web:
Category: Cameras & Video

Canon USA Inc Refusal to honor warranty Irvine, California

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The mic jack on my Canon 7D would never hold my mic plug. a Few months later while still under warranty the Mic stopped working. Upon closer inspection I discovered the jack was cracked. I sent it in for repairs and they want to charge me over 625.00 and not cover it under the warranty. RIP OFF! I am told they do this quite often and there warranties are pretty much junk. Buy a Nikon! Stay clear of this company called Canon. Can't even find the company info on the BBB web site to file a report.

NEVER NEVER buy a Canon. I am selling all of my Canon equipment and going with Nikon. And the 7D always took muddy photos compared to the Nikon's

Report Attachments:

This report was posted on Ripoff Report on 01/02/2011 07:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/canon-usa-inc/irvine-california-92618/canon-usa-inc-refusal-to-honor-warranty-irvine-california-677885. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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