car vin history.com unautharized charges salt lake city, Utah

i had went to this web site to get a car vehicle report. the report that they gave me didnt have any information that it claimed to give. i contacted the company to tell them that i wasnt satisfied with the servic and with the report and wanted to cancel. keep in mind this was the next day afte i paid the 2.95. they said it was canceled and gave me a confirmation. two days later i had a charge for 29.95. i had cancelled the service and they charge me a monthly fee anyways, then said they couldnt refund it even though it was cancelled before the trial was over with a confirmation number. not very happy with the company at all. i paid 32.90 for something that wasnt what it was supposed to be.