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Ripoff Report | Cardio Renew Review - Apple Valley, Minnesota
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Report: #238619

Complaint Review: Cardio Renew - Apple Valley Minnesota

  • Submitted:
  • Updated:
  • Reported By: Roscoe Illinois
  • Author Confirmed What's this?
  • Why?
  • Cardio Renew 15050 Cedar Ave. #116-315 Apple Valley, Minnesota U.S.A.

Cardio RenewCardio Renew 100% satisfaction guarantee not honored ripoff Apple Valley Minnesota

*Author of original report: Cardio Renew

*UPDATE Employee: Full Product Refund was Issued Upon Return

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I returned the order unopened for credit as my doctor said I should not use this product due to my heart problem. I sent the product return receipt on 02-10-07 and I have never heard from them The Cost of the productwas $199.95 plus Shipping of $5.95 E-mails not answered.

Virgil D
Roscoe, Illinois
U.S.A.

This report was posted on Ripoff Report on 03/08/2007 10:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cardio-renew/apple-valley-minnesota/cardio-renewcardio-renew-100-satisfaction-guarantee-not-honored-ripoff-apple-valley-minne-238619. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 Author of original report

Cardio Renew

AUTHOR: Virgil D - (U.S.A.)

POSTED: Thursday, March 15, 2007

Cardio Renew had credited my charge account before I wrote my complaint. I apoligized to them today over the phone.I withdraw my complaint. Thank you.

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#1 UPDATE Employee

Full Product Refund was Issued Upon Return

AUTHOR: Kevin - (U.S.A.)

POSTED: Thursday, March 15, 2007

We received Virgil's order on Dec. 13, 2006 (order#: 17259) and shipped the order the same day. We received the return package back on Feb. 16, 2007 and issued a credit of $199.95 on Feb. 16, 2007 at 10:50 am CST (VeriSign Transaction ID: vqfa0eb33500). Per our Product Guarantee (http://www.cardiorenew.com/guarantee.html), we do not refund shipping costs. It normally takes 2-3 business days for any transactions to process. We did try to respond to the e-mail, but it was rejected several times. We wish Virgil would have called us on our toll number to share any questions/issues. Cardio Renew has never refused a return or not issued a credit if requested. Virgil should be able to call the Credit Card company and confirm that the credit was received.

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