Complaint Review: CareCentrix - Atlanta Ga
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- Author Confirmed
- CareCentrix PO box 277947 Atlanta, Ga United States
- Phone: 8008081902
- Web:
- Category: Durable Medical Equipment
CareCentrix Apria Healthcare llc Cigna CareCentrix Apria Healthcare LLC ripoff , Deceptive business billing practices Atlanta Ga
*Consumer Comment: Okay
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The doctor ordered the breathing treatments that required a nebulizer , we orded one on line; several days later a driver delivers on box with a nebulizer with a 9 page sales agreement with no prices, strange we thought but we have good insurance nobody said anything about how much or if there's a cost.
Several weeks later we had a $140 bill for a nebulizer we could buy for $30. We called CareCentrix they say they just collect the money for Apria Healthcare llc , we called Apria Llc, they do not take returns ! Who in their right mind would pay $140 for something you can buy for $30 . These companies are whom Cigna Insurances is using to supply its patiences.
There has to be something illegal about this! It's unethical and deceptive, since Google and I found several attorneys that I've been bringing class action lawsuits against both companies for these actions. With this be a warning to anyone do not except anything from either of these companies.
This report was posted on Ripoff Report on 02/12/2020 03:25 PM and is a permanent record located here: https://www.ripoffreport.com/report/carecentrix/atlanta-ga-apria-healthcare-1491636. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Okay
AUTHOR: Stacey - (United States)
SUBMITTED: Thursday, February 13, 2020
If this is a commercial policy then yes you have to go through Cigna's site to get any DME equipment, home health etc etc. IF this is a Medicare Advantage plan you do NOT have to go through their site. They buy the DME and then up the prices to pay for their portion after the policy pays their portion.
This is typical with any commercial insurance. And yes they cannot take back the nebulizer once it has been opened. Best suggestion which is what I give any patient in my rehab is it is cheaper to buy anything on Amazon, Walmart and other online site vs going through insurance unless you have a Medicare policy with a supplemental policy.
Any commercial policy patient I have I always advise to check out online prices before ordering through any DME company.
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