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Report: #1087339

Complaint Review: CARMAX MEMPHIS - Select State/Province

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  • Reported By: Bessie — Memphis Tennessee
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  • CARMAX MEMPHIS 2418 STAGE RD Select State/Province USA

CARMAX MEMPHIS LIARS MEMPHIS TENNESSEE

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 I went into the Carmax on September 23, 2013 to sell my vehicle. I was given an offer and we both agreed on the offer then I was told to check the vehicle for any personal belongings. I was told by the salesrep to drive the car to the back service center and then the service guy removed my tags from the car and gave them to me. Once i went back into Carmax business office I was getting ready to sign my papers and then mysteriously the telephne rang and then A business manager came to me and said that Corporate called them and they were not able to purchase my vehicle.

The manager just gave me my keys and did not give a explanation of why they decided to cancel the deal. I was at the dealership for 3 !/2 hours. Once I called corp. i was told Carmax would not call and tell them not to buy a vehicle from a customer, They waisted myy time and they are so inconsiderate of there customers. I called the customer service department and the lady name Debbie said that Carmax can refuse to do business with anybody and they dont have to disclose any information. I have never been so ashamed and angry.

 

This report was posted on Ripoff Report on 09/25/2013 03:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/carmax-memphis/select-stateprovince/carmax-memphis-liars-memphis-tennessee-1087339. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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