Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1498973

Complaint Review: Carrier Air Conditioners -

  • Submitted:
  • Updated:
  • Reported By: Clarke — Longwood Florida United States
  • Author Not Confirmed What's this?
  • Why?
  • Carrier Air Conditioners United States

Carrier Air Conditioners AC under warranty took 3 months to fix.

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

First of all this has nothing to do with the local service provider for my AC. It is all about Carrier. My AC is a 4 year old Infinity series. I live in Florida and am considered a "senior citizen" so being with out air for 22 days is pretty rough. 

In May I called for overtime service of my provider to fix the AC as it was the beginning of a weekend. He determined it was the compressor and couldnt get the part till the beginning of the week. Come Monday and three days without air the provider was told by Carrier tech that it couldnt be the compressor but the Inverter Board. It was replaced and AC worked..... for two weeks. So in the middle of June the service provider came out again and put in another Inverter Board based of Carrier counsel. A number of days again without air. Again two weeks later it went out again. During this time they started blaming the Quick Cutoff box and needed a surge protector. Because of thier counsel I replaced both at unneccesary cost to me. 

Again in July the inverter board went out again. If you are keeping count that is three inverter boards. Finally Carrier says "duh" it must be the compressor. The same diagnosis as from the service provider back in May. So they dont want to put in another board without replacing compressor. Understandable finally. Only problem is that in the whole US there is not a compressor or at least it appeared that way. I was without air for one and a half weeks. Finally it came in and was installed.

So here is the final problem. Though Carrier advised against the compressor from the start I am still responsible for the labor from thier misdiagnosed problem. It is costing me for all the trips $1400 in labor. The service provider tried to petition Carrier for consideration for me but they would not have any part of it. I can not in good conscience suggest Carrier to anyone looking for an AC. Its sad because at one time they had a good reputation. 

This report was posted on Ripoff Report on 08/19/2020 03:50 PM and is a permanent record located here: https://www.ripoffreport.com/report/carrier-air-conditioners/ac-warranty-took-months-fix-1498973. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now