Report: #551714

Complaint Review: Castle Rock Security Inc - Arlington Heights Illinois

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Submitted: Sat, January 09, 2010
Updated: Sat, January 09, 2010
Reported By: Randy H — Cedar Rapids Iowa United States of America

Author Not Confirmed

Why?

Castle Rock Security Inc 2101 S. Arlington Heights Rd., Suite 150 Arlington Heights, Illinois United States of America

Phone: 847 956-8650
Web: http://www.castlerocksecurity.com/
Category: Security Services

Castle Rock Security Inc SAI, APX Deceptive contract renewal tactics, rip off, unfriendly Arlington Heights, Illinois

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Castle Rock Securities is trying to charge me for an additional year of service based on an automatic renewal of one year after an initial term of 3 years. I sent them a cancellation letter but it was a month late and their response is "too bad, you automatically renewed and you owe us for another year." My service hasn't worked for almost 6 months and I refuse to pay for the new contract. They have harassed me relentlessly for 5 months now and have turned me over to a collection agency called Anderson Crenshaw. I have seen numerous people with the same complaint. This sounds like a story for 20/20 or 60 minutes.
Randy
Cedar Rapids, IA

This report was posted on Ripoff Report on 01/09/2010 05:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/castle-rock-security-inc/arlington-heights-illinois-60005/castle-rock-security-inc-sai-apx-deceptive-contract-renewal-tactics-rip-off-unfriendly-551714. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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