Complaint Review: Casual Mist - Internet Internet
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- Author Confirmed
- Casual Mist Internet United States of America
- Phone: 888-380-3519
- Web: www.casualmist.com
- Category: Miscellaneous Companies
Casual Mist casualmist.com they billed my account $95.00 and this was only a trial size bottle of perfume, and I had no idea they were going to do that. Internet
*UPDATE Employee: Casualmist.com Management Response
Show customers why they should trust your business over your competitors...
i was on the internet, and saw this offer for a free sample of the perfume called Illusions. All you had to pay was shipping and handling, which I did to the total of $ 7.99. I received the perfume which I don't like. The next thing I know is my bank is getting in touch with me for over drawn account. The took $95.00 dollars from my bank. I want my money back, and they want the perfume back, I'll send it to them. But they won't answer any of my emails, and that phone number gives no help at all. They are at casualmist.com.
This report was posted on Ripoff Report on 03/27/2013 07:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/casual-mist/internet/casual-mist-casualmistcom-they-billed-my-account-9500-and-this-was-only-a-trial-size-b-1038428. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Casualmist.com Management Response
AUTHOR: Senior Management - ()
SUBMITTED: Tuesday, October 15, 2013
Your consumer complaint regarding an order placed with "Casualmist.com" that offers fragrances on a 14 day trial period has been brought to our attention. We apologize that you did not have a pleasant experience with Casualmist.com
We encourage our customers to read and agree to the terms and conditions as clearly stated on the order page prior to placing an order. Please feel free to visit Casualmist.com.
However, we also do not like to report unhappy customers. Please let us know if your issue was resolved. Email us at billing@Casualmist.com and include your full name and zip code. We will gladly issue a full refund (if not processed already) if you were unhappy with the product you received.
We look forward to hearing from you.
-Casual Mist Management
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