Complaint Review: celestialbody.shop - Internet
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- celestialbody.shop Internet United States
- Phone:
- Web: celestialbody.shop
- Category: E commerce
celestialbody.shop Did not receive my order
*REBUTTAL Owner of company: Logistical improvements
Show customers why they should trust your business over your competitors...
Don't buy from this company. I never received my order because they just ship directly from China, and they don't have proper customer support. https://celestialbody.shop
This report was posted on Ripoff Report on 10/16/2018 05:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/celestialbodyshop/internet/celestialbodyshop-did-not-receive-my-order-1464670. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 REBUTTAL Owner of company
Logistical improvements
AUTHOR: Owner - (United States)
SUBMITTED: Friday, May 28, 2021
We apologies for the poor first time shopper experience.
We are a brand new company, established in 2020, and as with any new retailer, kinks need to be worked out. In efforts to ramp up this improvement, we closed our operations for a few months to adjust all logistics to now use ONLY US BASED MANUFACTURERS and SUPPLIERS. Shipping and customer service should not be an issue moving forward.
We did proactively issue you a full refund for your order due to the delayed processing time and this is a practice we still honor for anyone who is unsatisfied.
We have had several hundred orders since this complete logistical revamp without any negative experience from our customers. As we grow, we continue to strive for improvement in our processes.
Advertisers above have met our
strict standards for business conduct.
