Report: #1467357

Complaint Review: Cell Doc Humble, Texas - Humble Texas

  • Submitted:
  • Updated:
  • Reported By: Tamara — Humble Texas United States
  • Cell Doc Humble, Texas
    1113 Kingwood Dr
    Humble, Texas
    United States

Cell Doc Humble, Texas They damaged my phone while repairing my screen. Humble Texas

*Author of original report: They made it right!

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I purchased a Groupon for iPhone screen repair by Cell Doc. I took my phone in for the repair. My phone was in perfect working condition with the exception of the screen being cracked. The associate also confirmed this himself. I picked my phone up an hour later. An hour after that, my screen and icons started blinking and moving erratically.

I immediately went back to this business. The associate told me that my service wasn’t guaranteed and refused to repair my phone. I have filed a complaint with the BBB. I will also be fining one with the FTC for this as well. Do NOT use this company. They aren’t reliable or trustworthy.

This report was posted on Ripoff Report on 11/14/2018 10:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cell-doc-humble-texas/humble-texas-77339/cell-doc-humble-texas-they-damaged-my-phone-while-repairing-my-screen-humble-texas-1467357. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

They made it right!

AUTHOR: Tamara - (United States)

 I was promptly contacted by the owner of Cell Doc. He asked me to come in the following day to personally take care of my issue and he did. I am very satisfied with the outcome and would definitely recommend Cell Doc for all cell repairs.

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