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Report: #1273940

Complaint Review: Cellairis Cell Phone, iPhone, iPad Repair Orlando - Orlando Florida

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  • Reported By: Nicole Peron — Orlando Florida USA
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  • Cellairis Cell Phone, iPhone, iPad Repair Orlando 8990 Turkey Lake Rd Orlando, Florida USA

Cellairis Cell Phone, iPhone, iPad Repair Orlando Matt Kelly District Manage Unreliably Crooks Orlando Florida

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I visited this store early December of 2015 and met with Magaen who sounded like a nice girl but little or no experince. I had a crack on my son's Iphone 1st generation. The ipad was woth maybe $50 - I aksed what is the best deal to get the ipad fixed; she offered my $57 whihc is an ok deal sicne the ipad will be worth $100 though now the screen is fixed.

I left her with my credit card number and came next day. I never signed any credit recipts since I was told it would be emailed to me. I went next day tp pick up the ipad; not to my surprose it was not ready, so I came by end of day to find out that the techiniciam didnt have adhesive glue to complete the install; I was out of time so I took the ipad regardeless.

Two days later I got my credit card stament with $128 charge. I called Mgent who appologieszed and said she will take care of it. I made several visits to fix the problem but never failes she still cant figure out how to issue a refund. She promised to take care of it on her own and email me a recipt; well that didnt happend so I went by again to to take care of the matter; and this is when I met this little shrimp looking guy with Superiority complex his name is Matt kelly! he clearly had one thing in mind is to screw me. I leftt he store and came by next day to get my refund; but this time Magan decided that she will nto issue the refund and told me its our of her hand that her emplpoyer is a crook! 

I do take responisbility since I was warned by my neghbor not to go there; but I wanted to support local and this is what I got un return! stay away from these guys; I doubt a company with such culture can stay in business long and I hope no one goes through the mess I went through.

The Short End of it I dit get my money back form my cc company since I am prtected agauinst fraud which what Cellairis stands for!

 

stay away thats my advice... go to apple wait in line you are much better off.

This report was posted on Ripoff Report on 12/13/2015 12:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cellairis-cell-phone-iphone-ipad-repair-orlando/orlando-florida-32819/cellairis-cell-phone-iphone-ipad-repair-orlando-matt-kelly-district-manage-unreliably-c-1273940. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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