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Ripoff Report | Centered Health Adolescent Review - Malibu, California
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Report: #1335335

Complaint Review: Centered Health Adolescent Treatment Center - Malibu California

  • Submitted:
  • Updated:
  • Reported By: Davey — Washington USA
  • Author Not Confirmed What's this?
  • Why?
  • Centered Health Adolescent Treatment Center Malibu, California USA

Centered Health Adolescent Treatment Center Centered Health Centered Health Adolescent Treatment Center Failed to Disclose Important Decision-Making Information Malibu California

*REBUTTAL Owner of company: Our reply

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When we took our daughter to Centered Health, they chose not to disclose a lot of information that would have resulted in our going to a different treatment program. At the time, they were less than three months old!

They were struggling to figure out how to provide treatment and my daughter was one of the guinea pigs. There was constant confusion about everything.

Who was in what role, medication mix ups, conflicting directives from different staff members. Are growing pains to be expected? Yes, but not at the expense of my child.

This report was posted on Ripoff Report on 10/27/2016 11:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/centered-health-adolescent-treatment-center/malibu-california/centered-health-adolescent-treatment-center-centered-health-centered-health-adolescent-tr-1335335. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Our reply

AUTHOR: Centered Health - (USA)

POSTED: Monday, October 31, 2016

It is unfortunate that this review has been posted (twice). Based on the information provided, this person was never treated at our facility (nor their family member), and doesn’t reflect any hints of someone who’s been our client. Additionally, this website does not make any efforts to validate its contributors. 

 

Centered Health is dedicated to providing the best care possible. Our clinical staff is exceptionally experienced and thankfully gives tremendous attention to all. If a parent comes to us with any issue whatsoever, we make extraordinary efforts for resolution.

 

We have a long lasting and healthy relationship with all our parents, long after their child has left the program.

 

For anyone out these reading this (or if this is a parent disguising themselves), you are more then welcome to call us to discuss any and all matters, at any time. 

 

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