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Report: #1082752

Complaint Review: Centon Electronics Inc. - Select State/Province

  • Submitted:
  • Updated:
  • Reported By: Scott in Canada — Truro Nova Scotia
  • Author Confirmed What's this?
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  • Centon Electronics Inc. 27412 Aliso Viejo Parkway Aliso Viejo, CA 92656 Select State/Province USA

Centon Electronics Inc. USB key menory stick replacement Aliso Viejo California

*UPDATE Employee ..inside information: We Stand Behind our Products

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My Centon USB flash drive died soon after purchasing it from Staples.

Centon customer service issued me an RMA - and said they would replace it.

It's been 3 months since I mailed them the original.

 

I know they received it, because the package was registered.

 

It has been three months - no replacement - and the company will not even answer my emails about it.

 Not only are their products lousy - their service is worse.

Avoid Centon like the plague.

This report was posted on Ripoff Report on 09/08/2013 04:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/centon-electronics-inc/select-stateprovince/centon-electronics-inc-usb-key-menory-stick-replacement-aliso-viejo-california-1082752. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee ..inside information

We Stand Behind our Products

AUTHOR: Centon Electronics - ()

POSTED: Tuesday, September 17, 2013

Hi Scott,

We have sent out two replacements and are surprised to hear that you have not received them. As always, Centon stands behind our life time warranty on our pro USB. Please contact me directly at : customersupport@centon.com so I can work to get you a replacement immediately. 

Thanks,

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