Charming customz Took my money Internet

Order placed back in August 2017.. This company took my order via Instagram dm and never fufilled the order. When I asked about my order on several occasions, they told me that they were having business problems and one of their partners messed up the business and screwed them over, so the order would take a little long then expected.Trying to be understanding I said okay. About a month later, asked about my order, said they were bey Shipped.. never received it. Long story short, they give alot of excuses and don't do what they are supposed to do.