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Report: #660488

Complaint Review: Chase Auto Group NJ - Hackettstown New Jersey

  • Submitted:
  • Updated:
  • Reported By: CC124 — Connecticut USA
  • Author Not Confirmed What's this?
  • Why?
  • Chase Auto Group NJ 61 Asbury Road Hackettstown, New Jersey United States of America

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I recently purchased a vehicle from Chase Auto Group in NJ. What a joke!! A complete ripoff and a terrible transaction. Shady from the get-go. Doing business out of a basement and renting out a car wash lot to start off. NO plate to give for a proper test drive. And now I have a car I paid $6100.00 for that needed over $2000.00 worth of additional work. Company advertised that the car had all new belts including timing belt replaced at 83K miles. Got to my mechanic, not only does my car NOT have a timing belt but a timing CHAIN but it needs a new serpentine belt. When confronted with the advertisement the company denies it ever existing. Refuses to return calls. I got a car that needed all new brakes, all new rotors, then had to hammer off the tires because of locking lugnuts I was never given the key to. Needed 2 new tie rods and a front bearing, and a serpentine belt!! In the process of taking them to small claims court!! Please please do yourself a favor and DO NOT do business with Chase Auto Group.... Hackettstown NJ. Avoid this company like the plague!!

This report was posted on Ripoff Report on 11/10/2010 02:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/chase-auto-group-nj/hackettstown-new-jersey-07840/chase-auto-group-ron-geronimo-chase-auto-group-new-jersey-ripped-me-off-hackettstown-660488. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
6Consumer
0Employee/Owner

#7 Consumer Comment

They got me too but I fought back

AUTHOR: TuskegeeAirman - (United States of America)

POSTED: Friday, February 11, 2011

Take them to small claims court.  I did and won.  I am not thru with them just yet.  I have few more tricks up my sleeve.  I am federal government employee working in Washington DC and I am going to my congressman to shut them down.  Also, you can contact the US Attorney's office in NJ.  I have done so and they are investigating.  I tried to civil but they do not care nor have any remorse.  The russian that works there is the worst of all because he can barely speak English but he knew what words to use to cuss me out.  One word, Karma.  Good luck man and fight back.

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#6 Consumer Comment

"CESSPOOL OF LIES POEM"....

AUTHOR: Karl - (USA)

POSTED: Thursday, December 30, 2010

is only available at this website!

*Just type in 646259 and it appears as 'Consumer Comment #2' at Ripoff Report #646259.

Thank You

HAPPY NEW YEAR

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#5 Consumer Comment

Google Karl.

AUTHOR: Jim - (U.S.A.)

POSTED: Thursday, December 30, 2010

you get a picture of a dirty Monkey's Butt.

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#4 Consumer Comment

"BLAME IT ON A LAWYER"....

AUTHOR: Karl - (USA)

POSTED: Wednesday, December 29, 2010

is a consumer comment available at this site!

*Just type in 269041 and it appears as 'Consumer Comment #3' at Ripoff Report #269041.

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*************************** MORTGAGE ALERT ****************************

*Make sure to type in 481508 and read St. Clair's Ripoff Report for valuable information if you have a mortgage.

HAPPY NEW YEAR

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#3 Author of original report

Funny, NOT false accusations

AUTHOR: CC124 - (USA)

POSTED: Wednesday, December 29, 2010

Aw.... really. First off this is NOT Mr. Short...

Secondly, tell me really, how you sold me such an excellent vehicle when it is less than 2 months after it's purchase and it is in the shop for an entire TRANSMISSION replacement!! Please, explain that one really well for me....

Furthermore, explain to me again what an excellent vehicle it was seeing as I've replaced both axles, replaced all brakes and all rotors, replaced both bearings, and replaced both tie-rods.... Please Ron, tell me about the excellent condition you advertised this car to be in.

Lastly Ron dear, please explain to me where your advertisement went.... oh you know, the advertisement for the new timing belt on my car.... or moreso, all new belts on the car.... yeah the one you deleted that I have a copy of.... oh that's right, you thought it would just disappear? Not quite. False advertisement sweetie is against the law, and you'll get your day in court.

Not a threat, a promise, contact my lawyer, Alan. Thanks.

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#2 UPDATE Employee

false accusations

AUTHOR: CHASE AUTO GROUP NJ - (United States of America)

POSTED: Friday, December 24, 2010

Mr. Short. How are you. This is funny.

1. We agreed to show you a vehicle after business hours and closer to you so you didnt have to go to Hackettstown.

2. You, your daughter, and your son in law all test drove the vehicle.( Obviously if we are a dealer- we have dealer plates.....

3. Does it matter if our storage lot is rented from a carwash??? who should I rent a lot from?

4. You are trying to suck money so you can get an even better price for the vehicle which you bargained down on price already.- ALSO- you signed all the AS-IS paperwork.


5. You stated you wanted to leave with the vehicle in its current condition SAME DAY!!!

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#1 Consumer Comment

Interesting!

AUTHOR: Jim - (USA)

POSTED: Wednesday, November 10, 2010

If they were operating out of a basement and you thought this was odd, then why did you continue to do business with them???


If they didn't even have a plate for a proper test drive and you couldn't take that test drive, then why did you buy the car? 


Looks to me like you took on the risk even when presented with obvious red flags.  Who's to blame???

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